FAQs

How do I make a reservation?

You can make a reservation through our online booking system HouseFromAChristmasStory.com/reservations

What time is check-in and check-out?

Check-in is between 3:00 PM and 5:00 PM in our Gift Shop. Check-out is at 11:00 AM.

What if I am arriving after check-in hours?

If you need to check-in after hours, please make sure you make arrangements PRIOR to your arrival. After 5:00pm our employees are going home for the day and there will be nobody present to check you in. To make arrangements please email stay@housefromachristmasstory.com or call 216.298.4919 x1013.

Are either of the houses handicap accessible?

Yes, the Hound Dog Haven Suite on the first floor of The Bumpus House is handicap accessible and has an accessible shower.

How many stairs are there to climb to get to the loft of House from A Christmas Story and Bumpus House Stolen Turkey Suite?

The House from A Christmas Story has a total of 32 stairs to reach the third floor loft. 4 outside stairs. From inside of the House there are 15 inside stairs with hand rails to reach the second floor kitchen area. 13 inside stairs with a middle landing and hand rails to reach the third floor loft from the kitchen.  The Bumpus House Hound Dog Haven Suite has a ramp to step on the front porch and ramp access in the back.  The Bumpus House Stolen Turkey Suite has 18 interior stairs to reach the second floor.  There are additional spiral stairs on the second floor to reach the third floor.

Do you offer late check-out?

Yes, when available.  For those staying in the House from A Christmas Story, you must be out of the public portion of the house by 9:00 AM. You can continue to enjoy the loft area until 11:00 AM. Late check-out may be available if there is no reservation for your room that evening. If you have a late flight to catch and would like to explore the city one last time before your flight, you are also welcome to leave your baggage with us for the day until 5:00 PM.

Is there a minimum stay requirement?

There is no minimum stay requirement unless we will be closed for a holiday in which case there is a two night minimum stay. If you rent on holiday occasions when the House from A Christmas Story is closed you will have use of the entire house all day.

How many people can spend the night at one time?

The House from A Christmas Story guest occupancy is limited to six people. There is one queen bed, a queen sleeper sofa and two twin beds.   The Bumpus House Hound Dog Haven Suite guest occupancy is limited to four people. There is one queen bed and a day bed with a pull out trundle. The Bumpus House Stolen Turkey Suite guest occupancy is limited to six people. There are two queen beds (on the second floor) and two twin beds (on the third floor). A Pack ‘n Play is available for babies and toddlers upon request. No additional guests are allowed on property at any time without prior approval. No sleeping bags, air mattresses or cots can be brought into the rooms.

Is admission to the House from A Christmas Story included with my stay?

For guests staying in the House from A Christmas Story, admission to the public tour is provided for the number of quests staying overnight up to the occupancy limit.  For guests staying in The Bumpus House admission is NOT included.

Does my baby or toddler count as one of the six people for the occupancy limit?

No. Children under 4 do not count toward the occupancy limit. A Pack ‘n Play is available for babies and toddlers upon request.

Can I invite additional people over during my stay?

Prior approval is required before any additional guests can visit the property. If you wish to have guests please advise us ahead of time so that we may consider your request. Additional guests are not permitted to spend the night.

Is the nightly rate per person or for my entire group?

The nightly rate is for your entire group.

Is there the possibility that someone else will be staying in the house at the same time?

The House from A Christmas Story is a single rental. Guests get the entire house to themselves.  The Bumpus House has two separate up and downstairs suites.  If you rent both suites of The Bumpus House there is an inside access door that will allow access to both suites.

Is there a TV in the house so I can watch A Christmas Story?

Yes. There is a TV in the loft of the House and TVs in both suites of The Bumpus House.  TVs are equipped with a BluRay/DVD player and copies of several Christmas movies. WiFi is also available in all suites.

Is there a microwave and refrigerator?

Yes.  All accommodations have a microwave, refrigerator, and coffee maker.  Additionally, the kitchen in the House from A Christmas Story loft has a full size stove and oven.

Can I bring my pet?

No. We regret that we are not able to permit pets of any kind. We do welcome service animals for those guests with physical disabilities.

Is smoking or vaping allowed?

No. Smoking or vaping is not permitted.

Are candle or incense allowed?

No. Open flames are not permitted.

Is there a grill available or can we bring our own?

No. Grilling is not permitted.

Can I go into the basement of the House from A Christmas Story to check out the furnace?

No. The basement is used for storage and off limits to guests.

Where do I park?

Parking is available in the parking lot between the Bumpus House and the House from A Christmas Story. There is one spot reserved for each rental space.

Are there security cameras?

Yes. There are security cameras inside and outside both the House from A Christmas Story and the Bumpus House. The inside cameras of the House from A Christmas Story are in the areas used for daily public tours.  The Bumpus House has only outside security cameras.

Do you offer a military discount?

Not of overnight rentals.  We do offer discounts on admission tickets.