Tickets
Tickets
Additional Important Information
Digital Tickets & Admission Policy
If you arrive without a digital ticket, please locate one of the tour signs shown below and scan the QR code. This will direct you to our website (redriderleglamps.com) where you can purchase tickets.
As of January 1st, paper tickets are no longer accepted for admission to the House and Museum, unless an expiration date is stamped on the back. Only early 2024-issued tickets include this expiration date.
Guided Tours
If you have purchased a digital ticket for a guided tour, please arrive at the House from A Christmas Story 10 minutes before your scheduled tour time. Late admission is not permitted. If you arrive late, please visit our gift shop, and we will do our best to accommodate you on the next available tour.
Cancellation & Refund Policy
Refunds are available up to 3 weeks before the reservation date. No-shows without prior notice will not be eligible for a refund or rescheduling.
For questions, please contact us at support@housefromachristmasstory.com or call 216.298.4919.
Group Tours
Call us at 216.202.6558 or email grouptours@housefromachristmasstory.com for more information.
Closures
The House from A Christmas Story, Museum and Gift Shop are closed: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. In addition, we are closed the last 2 full weeks in February for yearly maintenance.
Live Streaming and Recording
Please DO NOT record or live stream during guided tours. Such activities are disruptive to your fellow guests’ enjoyment of the tour experience. We reserve the right to remove any guests who do not comply with this request. Such activities are welcome outside of the guided tour experience.
Additional Important Information
Digital Tickets & Admission Policy
If you arrive without a digital ticket, please locate one of the tour signs shown below and scan the QR code. This will direct you to our website (redriderleglamps.com) where you can purchase tickets.
As of January 1st, paper tickets are no longer accepted for admission to the House and Museum, unless an expiration date is stamped on the back. Only early 2024-issued tickets include this expiration date.
Guided Tours
If you have purchased a digital ticket for a guided tour, please arrive at the House from A Christmas Story 10 minutes before your scheduled tour time. Late admission is not permitted. If you arrive late, please visit our gift shop, and we will do our best to accommodate you on the next available tour.
Cancellation & Refund Policy
Refunds are available up to 3 weeks before the reservation date. No-shows without prior notice will not be eligible for a refund or rescheduling.
For questions, please contact us at support@housefromachristmasstory.com or call 216.298.4919.
Group Tours
Call us at 216.298.4919 x1013 or email grouptours@housefromachristmasstory.com for more information.
Closures
The House from A Christmas Story, Museum and Gift Shop are closed: New Year’s Day, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. In addition, we are closed the last 2 full weeks in February for yearly maintenance.
Live Streaming and Recording
Please DO NOT record or live stream during guided tours. Such activities are disruptive to your fellow guests’ enjoyment of the tour experience. We reserve the right to remove any guests who do not comply with this request. Such activities are welcome outside of the guided tour experience.
Accessibility
The House from A Christmas Story has accessibility ramps to the following locations: the House, Gift Shop and The Bumpus House. Accessibility is available to the only the first floor of the House and The Bumpus House. The Gift Shop is a single story building and thus fully accessible.
Line Policy
This policy applies when self guided tours are in place and there is a line to enter the House from A Christmas Story. In order to be fair to everyone, guests with disabilities wait the same amount of time as other guests but they don’t have to wait in the regular line. Guests with disabilities will receive a reservation time comparable to the current wait time for entrance to the House. At the designated time the guest and up to three (3) companions can then enter the House through the alternate entrance.
Accessible Parking
Accessible parking is located in the parking lot between the House and Bumpus House. Guests with disabilities may also want to consider parking in the lot next to the gift shop for proximity to all of the building.
Restroom Accessibility
Restrooms in the Gift Shop are accessible for visitors with disabilities. Restrooms are unisex and allow for companion/family.
Service Animals
Service animals are permitted in all areas and buildings.
Accessibility
The House from A Christmas Story has accessibility ramps to the following locations: the House, Gift Shop and The Bumpus House. Accessibility is available to the only the first floor of the House and The Bumpus House. The Gift Shop is a single story building and thus fully accessible.
Line Policy
This policy applies when self guided tours are in place and there is a line to enter the House from A Christmas Story. In order to be fair to everyone, guests with disabilities wait the same amount of time as other guests but they don’t have to wait in the regular line. Guests with disabilities will receive a reservation time comparable to the current wait time for entrance to the House. At the designated time the guest and up to three (3) companions can then enter the House through the alternate entrance.
Accessible Parking
Accessible parking is located in the parking lot between the House and Bumpus House. Guests with disabilities may also want to consider parking in the lot next to the gift shop for proximity to all of the building.
Restroom Accessibility
Restrooms in the Gift Shop are accessible for visitors with disabilities. Restrooms are unisex and allow for companion/family.
Service Animals
Service animals are permitted in all areas and buildings.
The Latest News and Events
The Latest News and Events
House from a Christmas Story News and Events
